Effective Date: 29 march 2026
This Privacy Policy explains how GandharvaGold House collects, uses, and protects user
information for its digital gold savings platform.
1. Information We Collect
We may collect the following details:
Full Name
Mobile Number
Email Address
Address
Nominee Details
Transaction and payment information
Account activity data
2. Mandatory Nominee Requirement
Providing nominee details is mandatory for all members to access and use the platform.
3. Use of Information
Collected information is used for:
Account creation and management
Processing digital gold purchases
Managing redemption and claims
Referral reward processing
Customer support
Legal and regulatory compliance
4. Account Activity Monitoring
Accounts with no transactions for more than 45 days may be temporarily frozen for security reasons. Reactivation can be done only by GandharvaGold House after verification.
5. Data Protection
We take reasonable security measures to protect user data. However, complete security cannot be guaranteed.
6. Information Sharing
We do not sell or rent personal data. Information may be shared only when required by law.
7. Policy Updates
GandharvaGold House may update this Privacy Policy at any time